Ink Aviation. Excess Baggage charging within DCS and Self Service.

WebDCS™ : EXCESS BAGGAGE

Charging for Excess Baggage is contentious with passengers. However, abnormally high fuel prices mean that passengers now either have to be charged more for their tickets or more for any additions to their travel; their seats being the baseline. There is also an environmental argument that a passenger flying with two or three bags should pay more than one flying with no bags. However, these are entirely down to airline policy.

Conventional business processes require passengers to queue for check-in desks, go to Sales Desks to queue to pay excess baggage charges and then queue again to collect their boarding passes once charges are paid. Furthermore, newer Self Service offerings are often disjointed and create exceptions within normal processes - this is a big, growing problem.

WebDCS™ enforces your baggage policy quickly and efficiently

Solutions provided by Ink solve these problems seamlessly. WebDCS allows excess baggage payments to be taken at the check-in desk in many cases and simplifies the administration of these charges when a passenger uses a self service channel.

Make your airline more profitable by charging for excess baggage more efficiently at your check-in desks, bag drop desks and boarding gates, even when passengers are using Web Check-in, Remote Check-in and Kiosks.

Set-up tariffs based on number or weight of bags and begin charging and reporting across all forms of check-in.